How Does Self-Exclusion Work?

Self-Exclusion is a feature that lets you close your own account for a set period or permanently. Go to Account Settings and activate it under the "Responsible Gaming" section. Once activated, it cannot be reversed before the specified period ends. If you need assistance, contact support@vip1.run.

Can I Change My Deposit Limit After Setting It?

Yes, though increasing your limit comes with a mandatory waiting period — typically 24 to 72 hours. This is designed to prevent impulsive decisions. Reducing your limit, however, takes effect immediately.

Can I open an account if I'm under 18?

No. vip1 strictly does not allow anyone under 18 to register. Age is verified at the point of registration, and identity verification (KYC) may be requested for any account that appears suspicious. If a user is identified as a minor, the account will be suspended immediately.

What's the Difference Between a Cooling-Off Period and Self-Exclusion?

A cooling-off period is a temporary break — typically ranging from 1 day to 6 weeks — during which betting is not permitted. Once the period ends, your account reactivates automatically. Self-Exclusion is a longer-term measure, lasting from 6 months up to permanently, and cannot be lifted before the specified end date.

How does vip1 help with betting addiction?

vip1 offers instant Self-Exclusion, limit-setting, and session time controls. Our 24/7 support team is also available at support@vip1.run. For serious addiction concerns, we strongly encourage seeking advice from a professional mental health specialist.

How Does a Reality Check Work?

When Reality Check is enabled, a pop-up will appear at set intervals — such as every 30 or 60 minutes — showing your session duration and total amount spent. This helps you stay aware and take a break when needed.

vip1 | Responsible Gaming and Safe Betting Habits

1 What Is Responsible Gaming and Why Does It Matter

Responsible gaming means treating betting as a form of entertainment — where you set your own limits and stick to them. At vip1, we believe responsible gaming matters not just for the individual, but for families and the wider community as well.

When online betting shifts from entertainment to addiction, it can lead to financial, mental, and family problems. vip1 is committed to ensuring that never happens. That's why we provide every member with responsible gaming tools and support.

Keep in Mind: Betting is not a long-term source of income. It is a form of entertainment where both winning and losing are normal outcomes. Never chase your losses.

Research shows that bettors who stick to a set budget and time limits report significantly greater peace of mind and enjoy betting more over the long run. Building responsible play habits is, ultimately, the best thing you can do for yourself.

2 Signs of Problem Betting

If you notice any of the following signs in yourself, take it seriously. They may be early indicators of problem betting or addiction:

Chasing losses by placing repeated bets to recover money lost
Spending beyond your set betting budget
Hiding your betting from family or friends
Feeling irritable or restless when you're unable to bet
Neglecting work, studies, or family because of betting
Betting with borrowed money or by dipping into savings
Trying to stop betting but being unable to
Lying or being secretive about your betting activity

If you identify with 3 or more of the above signs, please support@vip1.runto reach out, or use the Self-Exclusion feature. Asking for help takes courage.

3 vip1's Responsible Gaming Tools

Vip1 provides its members with a range of effective tools to help promote responsible gaming. These tools are completely free and available to use at any time:

Deposit Limit: You can set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is in place, no further deposits beyond that amount will be possible within the set period.
Bet Limit: Set a maximum amount you're willing to bet within a given period before you start playing. This helps you avoid placing impulsive bets you may later regret.
Session Time Limit: Set a daily time limit for how long you'll bet. Once that limit is reached, the system will automatically alert you or log you out.
Cooling-Off Period: You can take a break from betting for anywhere between 1 day and 6 weeks. During this period, no bets can be placed from your account.
Self-Exclusion: This feature lets you close your account for a set period or permanently. It is a serious commitment — once activated, it cannot be undone before the specified time has elapsed.
Reality Check: At set intervals, you'll receive a reminder showing how long you've been playing and how much you've spent in total.

To use the tools: Log in to your vip1 account, go to "Account Settings", and select the "Responsible Gaming" section. If you run into any issues, support@vip1.runto send us an email.

4 Budget Planning — How to Do It

Proper budgeting is the cornerstone of responsible gaming. Follow the guidelines below:

Set an Entertainment Budget: Only bet with money you can afford to lose — an amount whose loss would have no impact on your day-to-day life.
Keep Essential Expenses Separate: Never use money set aside for rent, food, education, or medical expenses for betting.
Limit How Much of Your Winnings You Reinvest: Withdraw a portion of your winnings rather than putting it all back on the line.
Track Your Spending: Keep a record of every bet so you can review your total spending at the end of each month.
No Betting on Borrowed Money: Never bet with borrowed money or on credit. It's a fast track to financial trouble.

5 Protection of Minors

Vip1 strictly prohibits anyone under the age of 18 from accessing the platform. We believe it is every adult's responsibility to ensure that children and teenagers are kept completely away from gambling.

Age verification is mandatory at registration.
KYC verification may be requested on any account deemed suspicious, at any time.
Any account found to belong to a minor will be suspended immediately.
Never stay logged in on a shared family computer or device.
Keep your password and account details out of reach of your children.

If you suspect a minor is using or attempting to access your account, change your password immediately and support@vip1.runto let us know.

6 Self-Assessment Test

Answer the following questions honestly. They'll help you gauge how healthy your current betting habits are.

Results Analysis: If 1–2 answers are "Yes" — stay cautious and set limits. If 3 or more are "Yes" — speak with our support team and consider a cooling-off period or self-exclusion.

7 Help & Advice

Vip1 is always here to support your responsible gaming journey. For professional assistance, please reach out through the channels below:

vip1 Support: support@vip1.run — Available 24/7
Live Chat: Log in to the platform and chat with us directly
Mental Health Support: Reach out to a family member or someone you trust if you need support

Remember, asking for help isn't a weakness — it takes courage and responsibility. vip1 is committed to standing by you and ensuring a healthy, enjoyable betting experience.

Responsible Gaming — Have Fun Within Your Limits at vip1